Category Archives: Data

Episode #17 – Caity Kauffman, Tampa Bay Lightning

Running social media for a professional sports team is almost a 24-hour job, even in the offseason. Just because your team isn’t playing games doesn’t mean you’re not trying to stay relevant and keep your fans engaged.

To that end, Caity Kauffman is a rising star in the sports social media space. For the last year, she’s been running social media for the Tampa Bay Lightning of the National Hockey League. Caity came on Media Masters to talk about what an offseason editorial calendar looks like in the offseason, and how the team approaches Facebook and Twitter.

Caity also explained how her team uses paid placement on Facebook to reach a greater audience and drive ticket sales for the Lightning. You’re going to see more teams experiment in this space as the Lightning have seen a solid ROI on the money they’ve spent in the space.

Caity’s insights are very sharp and it’s a great interview for anyone who works in sports social media.

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Episode #16 – Dan Zarrella, Hubspot’s Social Media Scientist

Plenty of people talk about “social media engagement” and “engagement” may be the most overused platitude in the world of social media marketing.

Marketers are constantly looking to prove the ROI of social, and if you’re going to start somewhere, you’ve got to start measuring. Dan Zarrella, the Principal Social Media Scientist at Hubspot, is a leader in this space.

Dan digs into the numbers, millions of numbers, to find the answer to questions like, “When’s the best time of day to post to Facebook?” If you follow social media experts on Twitter, you’ve probably seen his work already, because his studies always get attention when he releases a new set of data.

Dan joined us on Media Masters to talk about his work measuring social media, and offered his top tricks and techniques for social media success. And he’s got the data to back up his claims.

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